New Location Address: 50 Reddick Road, Asheville, NC 28805

  • Second Location Address: 50 Reddick Road, Asheville, NC 28805

    Our second location in East Asheville will be opening in Fall 2019!!!
  • Map of Location

    CLICK ON MAP LINK TO GO TO MAP.

    Map Link

Patient Survey

 

Shortly after each visit at our office you will receive an email invitation to participate in a survey containing the following question:

 

Question                                                                                                     Options

 

Your Appointment

Ease of making your appointment                                                                                                                      Poor to Excellent (1-5) or N/A

Appointment available within a reasonable amount of time                                                                          Poor to Excellent (1-5) or N/A

The efficiency of the check-in process                                                                                                               Poor to Excellent (1-5) or N/A

Waiting time in the reception area                                                                                                                      Poor to Excellent (1-5) or N/A

Waiting time in the exam room                                                                                                                           Poor to Excellent (1-5) or N/A

Our Staff

The courtesy of the person who took your call                                                                                                Poor to Excellent (1-5) or N/A

The friendliness and courtesy of the receptionist                                                                                           Poor to Excellent (1-5) or N/A

The caring and concern of our nurses/medical assistants                                                                           Poor to Excellent (1-5) or N/A

The helpfulness of the people who assisted you with billing or insurance                                                 Poor to Excellent (1-5) or N/A

Practice Communications

Your phone calls answered promptly                                                                                                                Poor to Excellent (1-5) or N/A

Getting advice or help when needed during office hours                                                                               Poor to Excellent (1-5) or N/A

Your test results reported in a reasonable amount of time                                                                           Poor to Excellent (1-5) or N/A

Effectiveness of our health information materials                                                                                          Poor to Excellent (1-5) or N/A

Your ability to contact us after hours                                                                                                                Poor to Excellent (1-5) or N/A

How confident are you in your ability to afford food and/or shelter                                                            Poor to Excellent (1-5) or N/A

Provider Visit

Taking time to listen and answer your questions                                                                                           Poor to Excellent (1-5) or N/A

Amount of time spent with you                                                                                                                         Poor to Excellent (1-5) or N/A

Explaining things in a way you could understand                                                                                          Poor to Excellent (1-5) or N/A

Instructions regarding medication/follow-up care                                                                                        Poor to Excellent (1-5) or N/A

Knew important information about your medical history                                                                            Poor to Excellent (1-5) or N/A

Our Facility

Hours of operation convenient for you                                                                                                            Poor to Excellent (1-5) or N/A

Overall comfort                                                                                                                                                     Poor to Excellent (1-5) or N/A

Adequate parking                                                                                                                                                 Poor to Excellent (1-5) or N/A

Signage and directions easy to follow                                                                                                              Poor to Excellent (1-5) or N/A

Overall

Our practice                                                                                                                                                          Poor to Excellent (1-5) or N/A

The quality of your medical care                                                                                                                      Poor to Excellent (1-5) or N/A

How likely are you to recommend our practice and providers to your friends

and family?                                                                                                 0-10

Please share any other comments or feedback you have have about your

visit:                                                                                                           Open comments

 

 

 

 

Contact Us

Get in touch with us

VISIT US

Asheville Medicine & Pediatrics
600 Julian Lane
Suite 630
Arden, NC 28704

OPENING HOURS

Monday – Thursday +
8 AM – 7 PM
Friday +
8 AM – 5 PM
Saturday – Sunday +
CLOSED

GET IN TOUCH

Phone +
828 651 0121
After Hours +
888 841 5047
Patient Portal

 

Connect

PROUDLY CERTIFIED

Level III Patient Centered Medical Home by the National Committee for Quality Assurance